Shipping policy

The moment we receive the order we will begin the process to fetch the order for you. We will do our absolute best to adhere to our promise below.

All our shipping processes utilises AUSPOST services.

Alternatives may be offered in the future. 

Prices may change due to sales campaigns in the future so please keep an eye our for any changes.

Domestic Australian prices

Standard shipping	$10	5-6 days
Express shipping	$15	2-3 days
Express Free Shipping	For orders above $99+	2-3 days

 

International Prices

Standard shipping

$30 AUD

6-11 days

 

Returns

Regarding returns, due to the nature of the products are we providing, we are unable to accept returns. 

However, replacements will be considered as long as a photo of the damaged item(s) is provided within 1-2 days of the product arriving. 

COVID-19

Due to the impact of COVID -19 around the world there may be delays in the time frame stated above. 

Our promise to you to prevent the future spread of COVID-19 is that we will maintain absolute hand hygiene so that we may keep us and our fur babies safe.